Privacy policy

Effective Date: October 20, 2023

Welcome to Velixsoft (https://velixsoft.com). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or purchase our licensed themes, software, designs, audio files, and sound effects.

1. Introduction

At Velixsoft, we understand the importance of your personal data. This Privacy Policy applies to all information collected through our website and related services, sales, marketing, or events.

2. Definitions

"Personal Information" refers to any information that can be used to identify an individual, directly or indirectly.

"Services" refers to the website and any products or services provided by Velixsoft.

3. Information We Collect

3.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register on the website, place an order, or contact us. This may include:

Name and contact details (e.g., name, email address, mailing address, phone number)
Account credentials (e.g., username, password)
Payment information (e.g., billing address, payment method details)

3.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, such as:

IP address
Browser type and version
Operating system
Referring website
Pages visited and time spent on our site

3.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience. For more details, please see our Cookies Policy.

4. How We Use Your Information

We use your information for various purposes, including:

Providing Services: To facilitate account creation, process transactions, and deliver products and services you request.
Communication: To send administrative information, respond to inquiries, and provide customer support.
Personalization: To personalize your experience and deliver content and product offerings relevant to your interests.
Marketing: To send you promotional communications (you can opt-out at any time).
Analytics: To monitor and analyze usage and trends to improve our website and services.
Security: To detect, prevent, and address technical issues and protect against fraudulent activities.
Legal Compliance: To comply with legal obligations and protect our rights and interests.

5. Legal Basis for Processing (if applicable)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the information concerned and the context in which we collect it. We may process your personal information because:

We need to perform a contract with you.
You have given us permission to do so.
The processing is in our legitimate interests and not overridden by your rights.
To comply with the law.

6. Disclosure of Your Information

We may share your information with:

Service Providers: Third-party vendors who assist in operating our website, conducting our business, or providing services to you.
Business Transfers: In connection with a merger, sale, or transfer of assets, your information may be transferred.
Legal Obligations: When required by law or to protect the rights, property, or safety of Velixsoft, our users, or others.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We will take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.

8. Data Security

We implement security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no Internet transmission is entirely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

Accessing the personal information we hold about you.
Requesting correction or deletion of your personal information.
Objecting to or restricting the processing of your personal information.
Withdrawing your consent at any time (where we rely on your consent).

To exercise these rights, please contact us using the information provided below.

11. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings. For more information, please refer to our Cookies Policy.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

13. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

https://velixsoft.com/contact-us

Thank you for choosing Velixsoft. We are committed to protecting your privacy and providing you with quality services.